Return & Refund Policy:
Thank you for supporting my photography. Because every item in our store is a premium, custom print created on-demand specifically for you, we do not accept returns or exchanges for buyer's remorse, wrong sizes, or changing your mind.
We hold no physical inventory or warehouse space, meaning we cannot restock or resell returned items. All sales are final once production begins.
Regarding Damaged or Defective Items:
Your satisfaction is incredibly important to us. All of our luxury Fujiflex prints are backed by a production guarantee through our professional printing partner, WhiteWall. If your print arrives damaged during transit, misprinted, or defective in any way, we will gladly arrange a free reprint or compensation at no extra cost to you. You do not need to ship the physical item back to us.
How to Claim a Replacement:
To initiate a defective item claim, please email us at argonaut_aperture@proton.me within 7 days of delivery with the following information:
- Your Order Number
- A brief description of the damage or defect
- At least two clear photos showing the issue (including photos of the damaged packaging if it occurred during shipping).